Community Resources and Service Updates
Please see the following list of community resources and any updates on service changes due to coronavirus.
Oregon OSHA will address employee inquiries and complaints, and provide advice to employers related to any potential violation of existing Oregon OSHA rules or directives issued by Gov. Kate Brown if they involve potential workplace exposure.
For COVID-19 related complaints, please see our Interim Guidance→ and Scope of Oregon OSHA COVID-19 Activity Q&A→ to see if Oregon OSHA has jurisdiction over your situation.
General Coronavirus (COVID-19) Questions
For general information on novel coronavirus, Dial 2-1-1, 7 days a week 24 hours a day or visit 211Info.org→
LOCAL GOVERNMENT
Columbia County Courthouse and Public Buildings
On March 19, 2020 Columbia County Facilities closed to walk-in traffic (with the exception of the Transfer Station) Columbia County is here to serve our citizens, please visit our webpage at www.columbiacountyor.gov→ for online services or for an appointment please call. A department directory can be found on our webpage, or please call the main line at 503-397-7210.
Phone: 503-397-7210
www.columbiacountyor.gov→
City of Clatskanie
Clatskanie City Hall is closed to the public.
If you need to make a payment, you may do so by calling City Hall at 503-728-2622, or you may drop your payment off in our drop box on the east side of our parking lot. If you have any other business please call and make an appointment.
www.cityofclatskanie.com→
Columbia City
Government buildings and offices will be closed to the public.
Payments can be made online, or by calling 503-397-4010.
Phone: 503-397-4010
Email: colcity@columbia-city.org
www.columbia-city.org→
City of Rainier
Payments:
- Make payments online→
- by mail: PO Box 100, Rainier, OR 97048
- Office currently staffed to take payments over the phone 503-556-7301
COMING SOON:
- 24/7 payment phone number for City of Rainier to make water/sewer utility payments
- Outside drop box that will accept utility payments for: City of Rainier, Clatskanie PUD and Columbia River PUD.
Phone: 503-556-7301
Email: info@cityofrainier.com
City of St Helens
City of St Helens local government offices are close to walk-in customers.
- Includes St. Helens City Hall, St. Helens Public Library, St. Helens Public Works offices, St. Helens Police Department lobby, and St. Helens Recreation Center)
Payment Options for St. Helens Court Fines and Utility Bills→
Phone: 503-397-6272
www.ci.st-helens.or.us→
City of Scappoose
City of Scappoose government buildings and offices will be closed to the general public.
Scappoose citizens are encouraged to use the City’s website payment portal option for making utility billing payments. Payments may also be made over the phone by calling Point & Pay 1-866-890-5764 or Xpress Bill Pay 1-800-720-6847.Please contact staff at 503-543-7146 option 1.You can also visit our website at www.ci.scappoose.or.us→ then click on “online payments”.
Please visit Scappoose COVID-19 page for updates→
Phone: 503-543-7146
www.ci.scappoose.or.us→
City of Vernonia
City of Vernonia government buildings and offices will be closed to the general public. This includes Vernonia City Hall, the Vernonia Public Library, Vernonia Public Works offices, the Vernonia Police Department lobby. The Vernonia City Council and management team will evaluate continued office closures on a weekly basis.
Vernonia citizens are encouraged to use the utility payment portal option for making utility billing payments. Payments may also be made over the phone by calling 503-429-5291, ext.101 during regular business hours.
Phone: 503.429.5291
www.vernonia-or.gov→
Oregon State Parks
Closed until further notice- as of Monday March 23rd, 2020 at 5:00pm
Food Services and Grocery Stores
Oregon Department of Human Services Food Assistance
Use SNAP benefits to order food online. For more information on how to sign up for SNAP and other food resources, please visit Oregon Department of Human Services Food Assistance→
Columbia Pacific Food Bank
Distribute food to agencies throughout the county. No changes.
Operate the food pantry in St. Helens. No changes other than a different intake process to protect volunteers and clients. Effective 03/25/2020 the pantry hours for St. Helens are Monday through Thursday from 9 am - 1 pm. This is to keep exposure for our volunteers and staff to a minimum. The warehouse will be closing at 1:30 pm each day.
Phone: 503-397-9708
Email: cpfb@cpfoodbank.org
cpfoodbank.org→
Turning Point Community Service Center
Local Food Pantry – community resource center
Current changes are as follows:
- Turning Point thrift store has closed until further notice. We are not accepting any donations at this time.
- Food boxes are still being given out, but with a new system in place for receiving them.
- You must call in to 503-728-3126 to order your food box and schedule a pick up time.
- Hours for food boxes is currently from 10:00 AM to 2:00 PM Monday, Tuesday, & Thursday
Phone: 503-728-3126
Email: turning3point@gmail.com
www.clatskanieturningpoint.org→
Oregon Food Finder
Oregon Food Bank's interactive web application for finding food pantries and food assistance sites
www.oregonfoodbank.org→
Shopping Angels Oregon
Grocery delivery program that focuses on preventing the spread of COVID-19 to at-risk individuals. If you or anyone you know are 60+ years of age, parents of young infants, have heart, lung or immune conditions that put you at high risk, our services are available for you.
CONTACT US by filling out our registration form. You can get in touch through one of the following methods:
Facebook: www.facebook.com/shoppingangelsinc
Email: shoppingangelsor@gmail.com
Phone: 458-215-1213
Alberstons and Safeway
All Albertsons and Safeway stores will reserve at least the hours from 7 to 9 a.m. every Tuesday and Thursday for these vulnerable shoppers to get what they need.
Fred Meyer
Senior, Compromised Immune System, pregnant women shopping Mon, Wed, Fri from 7am-8am starting 3/23
Saint Helens Market Fresh
Groceries can be called ahead and picked up curbside. You can call, text, email for facebook message - 503-397-2288
Grocery Outlet
Scappoose: Phone (503) 543-2776
Rainier: Phone (503) 395-2018
Columbia County School Meals
PLEASE CLICK HERE FOR SCHOOL MEAL SCHEDULES→
Healthcare
Columbia Pacific CCO
Columbia Pacific CCO knows that you, our members, have many questions about COVID-19. We want to help you understand how to take precautions and how to access your benefits during this time. Health care providers are working hard to continue seeing patients, and your health is important to them.
For updates related to :
- Current appointments
- Alternatives to in-person appointments
- Pharmacy updates
- Interpretation access
- Transportation options
Please visit: http://colpachealth.org/for-members/coronavirus→
Phone: 503-488-2822
Toll-free: 855-722-8206
colpachealth.org/home→
CareOregon Dental Services
What is happening?
- Dental offices across all CCO regions and dental plan partner organizations (DCOs) are only scheduling members for urgent or emergency dental care.
- Urgent or emergent care includes severe pain, swelling and infection, bleeding and dental trauma.
- Routine dental care (such as exams, cleanings, fillings, non-urgent extractions, non-urgent root canals, etc.) will not be provided by most dental offices.
- Routine dental appointments have been canceled and may not be rescheduled at this time.
- Routine new patient appointments are postponed.
Why are dentists not providing routine (non-urgent) care right now?
- Effective March 16, 2020, the American Dental Association issued national recommendations to protect the health and safety of members/patients, the general public and dental provider teams.
- Oregon’s Governor, Kate Brown, issued orders this week to discontinue all non-urgent/emergent dental care. At the federal level, the Center for Medicare and Medicaid Services (CMS) has issued the same recommendation.
- These recommendations include discontinuing the provision of non-urgent dental care.
- Many dental procedures create an aerosol that make the dental office an increased risk for transmission of COVID-19.
- By limiting services to urgent care only, dental providers can still care for patients with urgent needs who may otherwise seek services in an emergency department.
- There is a national shortage of personal protective equipment (PPE), such as masks, for medical and dental providers to use. Discontinuing non-urgent dental care helps to conserve these needed supplies for the medical providers who will need them in the coming weeks.
When will routine care resume?
- This is an evolving situation, so we are unsure when routine care will resume. CareOregon is monitoring the situation and will keep you informed of any changes.
- Future decisions and recommendations will be based on reassessment and guidance from state and federal agencies. No timeline is currently available.
What can I do to help members?
- Let them know that we know this is an inconvenience, but that these procedures are being implemented in the interest of public health and safety. Routine dental care visits will resume once national recommendations indicate it is safe to do so.
- All dental plan partners have the ability to provide urgent dental care. Please direct members to their assigned dental plan.
- All dental plans have care coordination teams in place to solve specific issues for members on a case-by-case basis.
- Members should call their current dental provider for urgent dental care.
Phone:800-224-4840
careoregon.org→
Columbia Health Services
CHS COVID-19 related announcements→
Clatskanie school-based health center and Vernonia school-based health centers are closed while school is closed.
All other services and programs are offered. Please call first, as most needs can be accommodated by phone.
Columbia Health Services has started up a Text Resource Line. We have gathered a lot of resources and information in preparation to answer questions via that text line. Call Toll-Free or Text 800-244-4870 with questions about resources during this time, including food, childcare, healthcare, addiction/recovery, children's activity ideas, and education/homeschooling, emotion regulation or mental health care.
Phone: 503-397-4651
Email: contact@columbia-health.org
www.columbia-health.org→
Childcare Resources
Childcare Resources
All families seeking childcare can call, text, or email 211 Info to connect with Childcare Providers in their area.
Call by dialing 2-1-1
Listen to the prompt for childcare and press the specified number.
Text CHILDREN to 898211
Email children@211info.com
Interested in offering emergency childcare?
Reach out to NW Regional Child Care Resource and Referral to find out how to get started today.
NWRegionalCCRR@nwresd.k12.or.us
Clatsop: 503-338-3369
Columbia: 503-366-4145
Tillamook: 503-815-4448
Community Action Team – Head Start
St.Helens/ Scappoose, Vernonia, Clatskanie/Rainier
Centers are closed but providing remote services and resources for enrolled children and families.
Phone: 503-556-3736
www.nworheadstart.org→
Snoopeeland Child Development Center
Snoopeeland is open and following CDC and Office of Child Care Guidelines.
They are providing childcare:
Ages 6 weeks - 12 years old
Monday- Friday - 6:00am - 6:30pm
Phone: 503-397-0566
Email: office@snoopeeland.com
Facebook: Snoopeeland Child Development Center→
www.snoopeeland.com
Public Services
DHS Self Sufficiency
Office will remain open at this time.
For temporary policy changes for employment related day care, SNAP program, TANF program, and temporary assistance for domestic violence survivors, please click HERE.
May apply for food stamps, daycare or TANF online and have a phone intake.
Face to face intakes will be very limited, we are encouraging phone intakes even if they are in the lobby.
Domestic violence intakes will still be face to face.
For more resources→
Phone: 503-397-1784
0501.sthelens@dhsoha.state.or.us
Columbia County DHS Aging and People with Disabilities
DHS Aging and People with Disabilities is still operating under normal business hours and providing the following services:
- Food benefits (SNAP)
- Medical coverage
- Including help with Medicare premiums
- Long term care services
- Applications to become a State registered In Home Care Worker
In order to adhere to social distancing and keep our consumers safe, most business is being conducted via phone or email. If there is a special circumstance requiring face to face meetings, we will handle those on a case by case basis, trying to find alternatives before meeting face to face. We are committed to flattening the curve and protecting our consumers and our employees during this time.
For more resources→
Phone: 503-397-5638
www.oregon.gov→
SNAP and Medical applications: https://apps.state.or.us/onlineApplication/
Oregon Deaf and Hard of Hearing Services
COVID-19 ASL Video Links and Other Resources→
FACT Oregon
FACT empowers Oregon families experiencing disability in their pursuit of a whole life by expanding awareness, growing community, and equipping families. FACT Oregon staff are now operating 100% remotely. This doesn’t stop us from helping you navigate disability and special education and brainstorming ideas for getting your family through these challenging times.
Visit FACT Oregon website for more information about:
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Call our Peer Support Line
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Watch Our Facebook page’s→ Weekly Video Series: “We’re All In This Together”
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Register for our FREE Webinars→ and get the tools you need now to help your kid access an equitable education!
- factoregon.org/covid-19-response-and-resources→
Email support@factoregon.org OR
Call (503) 786-6082 or toll free at 1 (888)-988-3228
factoregon.org→
Community Action Team, Inc.
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Offices temporarily closed to the public; this response includes closure of all of our Head Start facilities.
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We have also suspended home visits for our Head Start, Healthy Families, Weatherization, and Home Rehabilitation Programs.
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All Staff will continue to work in order to provide as many services as possible using remote contact (phone, video-chat, etc.). Our current plan is to reopen on April 13th, but we will be reevaluating that decision on a continual basis between now and then.
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We are asking those seeking assistance to please call (503) 397-3511. If the call is unanswered, please leave a detailed message. We will answer and return calls as soon as possible.
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We will have energy/utility assistance applications as well as rent and housing assistance applications available outside the front doors of the main St. Helens office, 125 N. 17th Street. With each application, there will also be a list of required documentation. If you require assistance is required for completing any of our applications, please call the number above. We can assist with application completion by phone.
Phone: 503-397-3511
Email: housing_solutions@cat-team.org
www.cat-team.org→
Veteran Support
- Treatment and recovery→
- Problems with alcohol or drugs→
- Suicide risk→
- Group therapy and peer support→
For local services and resources for veterans, please visit Community Action Team, Inc. →
Phone: 503-366-6580
Email: rclark@cat-team.org
United Way of Columbia County
COVID-19 Response Fund has been established to collect donor dollars to met short term needs of community members. Learn more or donate at United Way of Columbia County→ or by texting CARECOLUMBIA to 4-1-4-4-4.
United Way of Columbia County office is closed until further notice. Call 2-1-1 for Coronavirus updates and resource referral. Email uwcc@hotmail.com with other questions.
Email: uwcc@hotmail.com
www.unitedwayofcolumbiacounty.com→
SAFE of Columbia County
Closed to public until 4/1/2020, no donations of clothing or food, all calls remotely, office staffed on flex basis, no new shelter residents until end of April
Legal Assistance
the Oregon Law Center Hillsboro Regional Office (serving Yamhill, Washington, Columbia, Clatsop and Tillamook counties) is still accepting cases, and to let you know the various ways folks can reach us to request help during these difficult times. Although our staff and attorneys are working from home during the COVID-19 crisis, we remain reachable by telephone. Callers can leave a voicemail on our main line at 503-640-4115 requesting information and legal services. We do our best to return as many of these calls as possible, and callers with questions about housing law, employment law, consumer law and other matters will be screened for intake.
For questions regarding public benefits, including unemployment insurance, any caller can reach our statewide public benefits hotline toll free at: 1-800-520-5292.
For questions regarding family law: callers from our service region can call our family law hotline on Monday and Wednesday mornings from 9-12. The family law hotline number is: 503.676.5400. We are continuing to prioritize protection order cases but may be able to offer advice regarding custody, parenting time and divorce.
For additional resources→
http://www.columbiacll.org/
American Red Cross
On behalf of the Red Cross team, we extend our deepest sympathy for the loss of your loved one to the coronavirus. Grieving is always difficult, and we recognize the COVID-19 pandemic creates additional challenges and needs. This Virtual Family Assistance Center offers information and resources that we hope will help you during this time.
Face Coverings
Do you, or someone you know need a face covering?
- Contact Columbia County Mask Makers Group by emailing mnamomma5@gmail.com with your request.
- You can also follow them on Facebook at The Mask Makers→.
Want to donate?
- Check out How to Donate→ for more information and how and where to make monetary or material donations to The Mask Makers.
- Drop off sites:
- St. Helens Elks Veterans Bunker - (503) 410-5225
- Artifacts: A Tinker's Marketplace - (503) 333-8436- hours are Thurs - Sat, 11AM to 5PM, Sun, Noon to 5PM, and by appointment.